• Last Updated: December 1, 2025
• Company Name: Zhen Xiaocheng Trading Co., Ltd., Rucheng County, Chenzhou City
• Company Address: Room 313, 3rd Floor, Building 6, Xiang-Yue-Gan Border (Rucheng) Trade and Logistics Park, Tuqiao Town, Rucheng County, Chenzhou City, Hunan Province
• Workstation Representative: Liu Shuang
• Unified Social Credit Code: 91431026MAK177FFXF
• Phone Number: +86 192 0250 6450
• Email: service@mail.polirmo.com

Product Terms of Service
Welcome to purchasing our products. These terms are designed to clarify your rights and obligations in the purchase and use of our niche department store products, as well as the product services we offer. Please read these terms carefully before placing an order. Once you complete the order process, it is deemed that you have fully understood and agreed to all contents of these terms.
I. Product Scope Description
We operate niche department store products in the USA, covering four main categories, including:
Desktop Organization: Mini Magnetic Desktop Organizer, Multi-functional Cable Organizer Clip;
Home Essentials: Silicone Noise-Canceling Corner Guards, Cloud-Shaped Soft Silicone Soap Dish, Kitchen Sink Strainer Net;
Travel/Portable Goods: Portable Foldable Rinse Cup, Foldable Portable Makeup Mirror;
Lifestyle Enhancement Items: Tear-off Lint Roller, Aromatherapy Plaster Diffuser Pendant, Mini Temperature-Controlled Mug Warmer.
All products are based on the specifications, materials, and appearance displayed on the page. We strive to ensure the accuracy of product information. Minor differences due to product batch variations are not considered quality issues.
II. Order Related Services
(A) Order Editing and Changes
After placing an order, you may request to edit or change order information (including shipping address, contact details, product specifications, etc.) within 12 hours of submission according to your needs. After this period, modifications will not be possible, so we appreciate your understanding.
(B) Shipping and Delivery Information
Shipping Timeframe: After placing an order, if the purchased product is in stock, we will arrange shipment within 1–2 business days (excluding weekends and U.S. public holidays; shipping time will be extended accordingly). If the product is temporarily out of stock, we will communicate restocking times or refund options via your reserved email.
Delivery Timeframe: The actual delivery time is 5–7 business days (calculated from the date of shipment). Delivery time may experience slight delays due to logistics, weather, region, and other factors. If delayed by more than three business days, please contact us promptly for verification.
III. Customer Service Consultation
We provide professional customer service consultation to address any questions you may have regarding product selection, order inquiries, logistics tracking, after-sales issues, and more.
Customer Service Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00). Customer service is not available on weekends and public holidays, but inquiries during these times will be prioritized on the next business day.
Consultation Method: You can contact customer service via our official email at service@mail.polirmo.com. We aim to respond promptly during working hours, generally providing a clear response within 24 hours.
IV. Product Usage and Cautions
Please use the products correctly according to the instructions or methods indicated on the page to prevent damage or personal safety issues. We are not responsible for losses caused by improper use.
Our products are niche household goods intended for daily use. Do not use them beyond their designed purposes. Damage or malfunctions resulting from such misuse are not covered by after-sales support.
V. Other Instructions
These terms apply only to services related to our niche department store products. If you have special needs or questions during product use, please consult with us via the official email.
We reserve the right to reasonably adjust these terms of service based on actual operational conditions. Adjusted terms will be announced on the product detail page or official channels, and will apply to new orders placed after the announcement.
If you have any complaints or suggestions regarding our product services, please send them to service@mail.polirmo.com. We will take them seriously and address them promptly.