User Data Security Notice

• Last Updated: December 1, 2025
• Company Name: Zhen Xiaocheng Trading Co., Ltd., Rucheng County, Chenzhou City
• Company Address: Room 313, 3rd Floor, Building 6, Xiang-Yue-Gan Border (Rucheng) Trade and Logistics Park, Tuqiao Town, Rucheng County, Chenzhou City, Hunan Province
• Legal Representative: Liu Shuang
• Unified Social Credit Code: 91431026MAK177FFXF
• Phone Number: +86 192 0250 6450
• Email: service@mail.polirmo.com

Dear Valued User,

Thank you for choosing our niche general merchandise products, which include desktop storage items, household essentials, travel/portable goods, and lifestyle enhancers. We prioritize your personal data security and privacy protection, adhering strictly to relevant data security regulations. We ensure proper data collection, storage, usage, and destruction processes to safeguard your legal rights. Below is a detailed explanation of our data security measures related to products:

1. Scope of Data Collection (Product and Service Related Only)

We only collect a minimal amount of data necessary for completing transactions and providing after-sales support during your purchase and use of our products and services. We do not collect redundant information unrelated to product use or transactions, specifically including:

• Transaction-related Data: Your order information (order items, order time, shipping address, contact information) is used solely for order processing, shipping arrangements, and after-sales follow-up (such as delivery notifications and feedback handling).

• Inquiry-related Data: When you contact us through customer service channels (including email at service@mail.polirmo.com) with product-related questions, the content and contact information you provide are used only to accurately respond to your inquiries and resolve any product use or order-related issues.

• Product Use Data (if applicable): With your explicit consent, we may collect minimal data on product usage preferences (such as commonly used product categories) to optimize product recommendations and service experiences. You can revoke this authorization at any time.

Our products (e.g., mini magnetic desktop storage boxes, multi-functional cable organizers, etc.) do not possess data collection or transmission capabilities. The aforementioned necessary transaction and inquiry data are generated only when you make purchases or inquiries through our official channels.

2. Data Security Measures

We employ comprehensive, multi-level security technologies and management measures to ensure your personal data is not leaked, altered, or misused, including:

1. Data Storage Security: All collected user data is encrypted and stored on servers located in secure and compliant facilities. Access is strictly limited, with only authorized personnel (such as customer service and order processing staff) able to access relevant data within their job scope, and all access activities are fully traceable.

2. Data Transmission Security: During transmission (such as orders, inquiries, and feedback), user data is protected by encrypted transmission protocols to prevent interception or alteration.

3. Personnel Management Security: All staff who handle user data undergo rigorous security training and background checks. Data handling protocols are clearly defined, confidentiality agreements are signed, and unauthorized data collection, disclosure, sale, or misuse by staff is strictly prohibited.

4. Emergency Response Mechanism: We have established a comprehensive data security emergency handling process. In the event of a data security anomaly (such as a suspected leak), we will promptly initiate an emergency plan, take corrective measures, and inform affected users if necessary.

3. Data Usage Norms

We strictly adhere to the principles of legality, legitimacy, and necessity in using user data. All data usage revolves around product transactions, after-sales support, and service optimization, specifically:

• User data will not be sold, rented, lent, or transferred to any third party without your explicit written permission or unless required by law.

• Order-related data is used solely for order processing, shipping arrangements (such as logistics based on shipping addresses), delivery follow-up, and after-sales issue resolution (such as order editing/changing and return/exchange inquiries). Our partner logistics providers access only the necessary shipping information (address and contact details) and must comply with our data confidentiality requirements.

• Inquiry-related data is used solely to respond to your product inquiries and resolve your questions, not for other commercial purposes.

• Data Retention Period: User data is retained only for the duration necessary to complete transactions, provide after-sales support, and meet legal requirements. After the retention period, data will be securely deleted (e.g., encryption destruction) to ensure it cannot be recovered.

4. User Rights Assurance

You have the right to know about the collection and use of your personal data, request to query, correct, delete your personal data, or withdraw related data authorization. Please contact us via:

Email: service@mail.polirmo.com
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

Upon receiving your request, we will verify your identity within a reasonable timeframe and process your request in accordance with laws and regulations, free of charge.

5. Supplementary Information

1. If you voluntarily disclose personal data to third parties while using our products and services (such as providing personal information to non-official channels), you assume the data security risks arising from such actions.

2. In the event of data security issues caused by force majeure, cyber-attacks, or third-party misconduct beyond our control, we will make every effort to rectify the situation within our capacity and promptly inform you of the relevant circumstances.

3. We will periodically update this data security notice based on data security regulations and business development needs. Updates will be communicated to you through official channels. Continued use of our products and services signifies acceptance of the updated content.

We remain steadfast in upholding data security standards, fully committed to protecting your personal privacy and data security. Thank you for your understanding and trust!

— U.S. Niche General Merchandise Operations Team